• Except where mention below, all items in original condition with packaging can be returned in the store within seven (7) days for a full refund. Items returned after seven (7) days will be at the discretion of the store management and store credit may be given.

  • All clearance items are final sale.

  • We offer free return shipping on orders over $100 on non-clearance merchandise.

  • Please submit a return request to and we will send you a return label electronically.

  • Returned non-clearance merchandise must be in absolutely new and unused condition - and in its original packaging - for a refund.

  • When returning a product, please be sure to include a copy of your sales receipt. A refund will be issued upon Feet First's receipt and inspection of the returned item.

  • Size exchanges will gladly be made, if available, for the cost of shipping. Please contact us first for information before returning an item for an exchange.

  • All return shipments must be initiated within 10 days of it being delivered.

  • If you have any questions please contact us at: 504.899.6800