SHOP LOCAL DESIGNERS RETURNS & EXCHANGES

  • All clearance items are final sale.
  • We offer free return shipping on orders over $100 on non-clearance merchandise.
  • Please submit a return request to orders@feetfirststores.com and we will send you a return label electronically.
  • Returned non-clearance merchandise must be in absolutely new and unused condition - and in its original packaging - for a refund.
  • When returning a product, please be sure to include a copy of your sales receipt. A refund will be issued upon Feet First's receipt and inspection of the returned item.
  • Size exchanges will gladly be made, if available, for the cost of shipping. Please contact us first for information before returning an item for an exchange.
  • All return shipments must be initiated within 10 days of it being delivered.
  • If you have any questions please contact us at: 504.899.6800 ext 2

AMAZON RETURNS & EXCHANGES

  • All clearance items are final sale.
  • Please submit an Amazon return request and we will send you a return label electronically.
  • Return shipping is free for orders of non-clearance items shipped within the continental U.S.
  • When trying on shoes at home, it is imperative that you do so on rugs or carpeting only. Please do not stand or walk on wood, linoleum, concrete, slate or tile floors.
  • Returned non-clearance merchandise must be in absolutely new and unused condition - and in its original packaging - for a refund.
  • When returning a product, please be sure to include a copy of your sales receipt. A refund will be issued upon Feet First's receipt and inspection of the returned item.
  • Size exchanges will gladly be made, if available, for the cost of shipping. Please contact us first for information before returning an item for an exchange.
  • All return shipments must be initiated within 10 days of it being delivered.
  • If you have any questions please contact us at: 504.899.6800 ext 2